Sunrise Terrace Homeowners Association

In addition to product quality, Artache says Dunn-Edwards’ service also helped to keep things on track. “With this job, we set up a purchasing account, which allowed us to track all expenses tied to the project,” she recalls. “Everything, including all the paint, caulk and supplies, was organized by the job, which makes it easy to reconcile things and stay on top of what has and hasn’t been ordered.” As for ordering, Sunwest typically uses a combination of online ordering and calls to the store. “They make it really easy. We place orders one day for whatever’s needed the next.”

For a project like this, where we were applying coatings on one set of units and running prep on the next, that just-in-time kind of ordering and delivery were really key. We were able to connect with the residents and provide them with a clear schedule of when we’d be working on their unit. Thanks to the dependability of the Dunn-Edwards team, we hit all those promised dates. And when it was all over, the HOA and residents were thrilled with how it looked and the overall experience. The combination of great product and service is why we always come back to Dunn-Edwards.”