Repaint? Now? Our PSRs Show You How

No doubt, COVID-19 has turned “business as usual” on its head yet — beyond the top priority of safeguarding the health of your tenants and employees — there may be many important projects, such as a repaint, that need to get moving. Yes, this can make your job even more challenging but, never fear — Dunn-Edwards is here to help!

Our professional Property Services Representatives (PSRs) are available to guide you in selecting the perfect combination of paint color, durability and performance — all while complying with social distancing and CDC guidelines. During this time, here’s how our PSRs can serve you:

Customize Your Paint Specification

As a project begins, it’s vital to create a comprehensive Paint Manufacturer Specification that outlines your requirements so everyone understands what is expected. Our PSRs are happy to help you navigate this process by proving the following services:

• Outline project full scope and requirements — This step identifies the precise brand and type of paint required, as well as outlines all preparation and application details so there is no confusion. In addition, it’s advisable to include the COVID-19 safety/health guidelines contractors must follow while onsite.
• Identify problem areas — Your PSR will also work with you to pinpoint any areas of your property that may affect incoming estimates, such as sprinkler systems, watering practices, safety issues and damaged substrates.
• Provide a clear, detailed document for all parties — Finally, your PSR will create a custom Paint Manufacturer Specification, which will be shared with all interested contractors to ensure you receive accurate estimates.

Job Walks

Even during a pandemic, property job walks are important. They give contractors the opportunity to see, first-hand, every aspect of a project. They also allow bidders to clearly understand your needs and expectations so they can submit a realistic quote.

• Manage job walks — Organizing a job walk yourself can take a lot of your precious time — so let your expert PSR to arrange all the details! In addition, they will inform attendees of your social distancing requirements.
• Address any concerns during job walk — Your PSR will attend the job walk to answer any contractor questions regarding paint specifications, colors selection and any other pertinent issues.
• Post-job walk summary — Following the job walk, your PSR will provide project specification updates, as well as remind contractors of bid due dates.

Our commitment to your health and safety

While much of the repainting process can be handled via phone or email, it does require some in-person interaction. Dunn-Edwards understands this; therefore, our PRSs, as well as all our employees, follow the CDC’s social distancing and safety practices, including (but not limited to):

• No handshakes or any other physical contact
• 6-foot social distancing
• Keep the all materials clean and disinfected
• Frequent hand-washing
• Use of face masks

While these are trying times for all, we are all in this together. Dunn-Edwards PSRs are here to offer you superior customer service, as well as support you in assuring your property stays beautiful for years to come. Please contact us if you need assistance with your repaint project.